SPE Capital, a private equity firm focused on Africa and the Middle East, announces the signing of contractual agreements for an equity investment of approximately MAD 330 million (approximately USD 33 million) for acquisition by its private equity fund SPE AIF I, a majority stake in Outsourcia Group (“Outsourcia”), a leading Moroccan provider of customer experience and business process outsourcing.
Founded in 2003, Outsourcia is an independent, leading Moroccan provider of customer experiences, business processes and medical outsourcing (e.g. medical report processing) serving a large base of world-class international clients through a comprehensive, innovative, multilingual and multichannel offering. In recent years, Outsourcia has established itself as one of the leading operators in its core outsourcing market, based on continuous organic growth and successful setups in France, Sub-Saharan Africa and Southern Africa. The group is now among the top 10 outsourcing companies for the French market.
As part of the partnership with Outsourcia, SPE Capital succeeds AfricInvest, which has contributed both financially and strategically to the development of the company since 2016, and supports Mr. Youssef Chraïbi (Founder and CEO of Outsourcia) and his management team in accelerating both organic and external growth initiatives aimed at continuously improving its offering and strengthening its international presence.
Youssef Chraïbi said: “Over the past five years, Outsourcia has been able to implement its growth strategy based on geographic and sectoral diversification. With the support of AfricInvest, we made strategic acquisitions in France and Madagascar. Now having an investment fund managed by SPE Capital in the group’s financing round should allow us to open a new chapter in our development and accelerate our organic and external growth in both Europe and Africa. SPE’s entrepreneurial culture, vision and experience in the region are all assets to further implement our “Acquire & Migrate” strategy and consolidate our position as a major Moroccan independent player in the outsourcing business (Customer Relationship Management, Back Office, Digital and Medical Outsourcing”.
Stéphane Heuzé, Managing Partner at SPE Capital, added: “We are very proud to enter into this ambitious partnership with Youssef Chraïbi and his management team, whose renowned expertise in the outsourcing space has enabled the company to embark on a remarkable growth trajectory within an attractive period of time to go through sector responding to the growing and diversifying outsourcing needs as well as to the challenges of access to employment on the continent”.
Outsourcia was advised by Asafo & Co. SPE Capital was advised by Gide (legal advisor), Deloitte (financial and tax advisor), Ibis Consulting (ESG advisor) and Matine Consulting (commercial advisor).
Closing of the transaction is subject to the satisfaction of customary closing conditions and is expected to occur during the summer.
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About outsourcing
Founded in Morocco in 2003 by Youssef Chraibi, Outsourcia is a major independent player specializing in business outsourcing and remote omnichannel customer relationship management (contact centers), back office processes (BPO), digital services, marketing studies and medical outsourcing (management of doctor’s letters). After 4 external growth operations, Outsourcia now employs more than 2,400 people in 4 countries (Morocco, France, Madagascar and Niger). Our client list includes a mix of well-known, established global players such as Total, Renault, Orange, GRDF and Bank of Africa.
For more information, visit: www.outsourcia.com
About SPE Capital
Founded in 2016, SPE Capital is an independent private equity firm focused on Africa and the Middle East. SPE Capital is led by an experienced local investment team with strong local knowledge and a proven track record of investing in growth companies. With offices across the region, SPE Capital has a thorough understanding of businesses in the region and strives to apply best international practices and standards of governance.
For more information, visit: www.spe-capital.com
About AfricaInvest
AfricInvest is a leading investment platform offering attractive risk-adjusted returns in Africa. Our private equity, venture capital and debt strategies fund the improvement of the lives of tens of thousands of people in Africa. For nearly 30 years, our team of experts has successfully made investments in more than 180 companies in 35 countries, raising over $2 billion in funds.
Based in offices on four continents, AfricInvest’s multicultural talent is driven by a shared commitment to value and impact. AfricInvest is a signatory to the United Nations-supported Responsible Investment Principles (UNPRI), an investor initiative developed by UNEPFI and the UN Global Compact. In addition, AfricInvest is a participant in the global “2X Challenge” that promotes gender equality in finance.
For more information, visit: www.africinvest.com
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